Cost of ERP - What does ERP really cost?
The total cost of ERP ownership includes the costs of packaged software, hardware,
professional services (for ongoing maintenance, upgrades and optimization) and internal
costs.
Costs of Software
The cost of packaged ERP software depends on the scope of implementation (the # of ERP
modules and the number of end users), complexity of software and ERP vendors. ERP
software that involves the integration with external business entities generally costs more.
ERP vendors offer discount for organizations who invest in a suite of ERP software
systems. Mid-sized organizations typically commit a few million dollars to packaged ERP
software.
Costs of Hardware
Implementation of ERP systems routinely requires purchase of new computer hardware,
systems software, network equipment and security software. The costs of hardware vary in
a wide range dependent on the scope of implementation and platforms. The hardware
typically costs about half million dollars for mid-sized organizations that implements ERP
systems.
Costs of Professional Services
Customization The big chunk of costs of Professional Services is customization. The cost
of customization can easily out-run the cost of packaged ERP software, but it is the
customization of ERP software that makes an ERP a success or a failure.
Integration ERP systems won't demonstrate its full potentials unless they are properly
integrated with other enterprise software application:
1. the integration of various functional ERP modules,
2. the integration of ERP with other e-business software applications, and
3. the integration of ERP with legacy systems.
Data Conversion
The cost of data conversion depends on the format and the media that
store the historical data. Data conversion from legacy systems to RDBMS is a timeconsuming
process. Data conversion may lead to further data gathering to fill the missing
links in data requirements.
Testing
ERP systems are thoroughly tested before they go into production. ERP testing
includes unit testing, component testing, regression testing, performance testing and user
acceptance testing.
Training
Workflow and UI design in ERP software are more complex than average
business software. ERP training is expensive because workers almost invariably have to
learn a new set of processes of doing their daily tasks besides learning how to use the ERP
software. To reduce the cost of ERP training and to ease the transitions from old processes
to new, organizations often seek the help from training companies which are specialized in
coaching workers on using ERP software from particular vendors.
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